You can exchange or return the product within 14 days from the day of purchase. Look at the date for the reference on the delivery or store receipt (save it for this period) or in your personal account.
It is important that the quality appearance of the product is preserved. If the product shows signs of use, has no tags, is dirty (dust/dirt, animal hair, traces of deodorant or cosmetics), we will not be able to accept such a return or exchange.
To process an exchange or return, please read the details and fill out the form.